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Ann Robertson, founder of the Pilgrims Hospice in Canterbury, Thanet and Ashford, dies aged 89

13:31, 28 November 2023

updated: 13:42, 28 November 2023

An inspirational nurse who founded a charity dedicated to caring for terminally ill patients has died aged 89.

Ann Robertson from Tenterden was the driving force behind the Pilgrims Hospice and worked tirelessly to open the charity’s first centre in Canterbury in 1982.

Ann Robertson, founder and president of the Pilgrims Hospice in Canterbury, Thanet and Ashford, has died aged 89
Ann Robertson, founder and president of the Pilgrims Hospice in Canterbury, Thanet and Ashford, has died aged 89

By drawing on the support of the public and business community, she was able to raise funds for the hospice which was opened by the Queen Mother.

The centres in Thanet followed ten years later in 1992 and in Ashford in 2001.

Speaking following her death, chairwoman of the Pilgrims Hospice trustees, Karen Warden said: “Her vision was both simple and profound - to create a place where dignity, warmth, and understanding would envelop those facing life-limiting illnesses, supporting not only the patients but also their families.”

Mrs Robertson, who was also the lifetime president of the charity, died peacefully on November 7, in the care of palliative nurses.

The charity describes her as an “extraordinary individual” who dedicated her life to providing compassionate care for those in need.

Ann Robertson met the Queen Mother at the opening of the Canterbury hospice in 1982
Ann Robertson met the Queen Mother at the opening of the Canterbury hospice in 1982

A spokesperson for the charity said: “Ann’s unwavering commitment and relentless pursuit of excellence have left an indelible mark on the organisation and the countless lives it has touched.

“Pilgrims Hospice celebrates her lifelong dedication and the profound impact she made in the field of hospice care.

“Ann’s vision inspired and empowered those around her.

“She fostered a culture within Pilgrims Hospice that nurtured innovation, empathy, and kindness.

“Ann’s mentorship, guidance, and encouragement uplifted numerous healthcare providers, volunteers, and staff members to embody the values she held dear.

“As we mourn the loss of Ann Robertson, we also celebrate the incredible contributions she made to the field of hospice care.

Pilgrims chair of trustees Karen Warden with Ann Robertson and chief executive Helen Bennett at the charity’s 40th anniversary celebrations last year
Pilgrims chair of trustees Karen Warden with Ann Robertson and chief executive Helen Bennett at the charity’s 40th anniversary celebrations last year

“Her unwavering dedication, vision, and kindness will forever be remembered by those whose lives she touched.

“Ann’s legacy serves as a guiding light, motivating us to continue providing compassionate care, upholding the principles so precious to her.

“May her soul rest in eternal peace, knowing the profound impact she made in the lives of others.”

It has now been more than 40 years since Mrs Robertson opened the first hospice in Canterbury and over her career, she played a pivotal role in shaping the direction of hospice care in the county.

Today there are more than 400 staff and 1,150 volunteers who support thousands of people each year.

The hospices were part of her vision to make a difference for people facing terminal illness.

Ann Robertson dedicated her career to caring for terminally ill patients
Ann Robertson dedicated her career to caring for terminally ill patients

With her profound understanding of the importance of holistic care, Mrs Robertson spearheaded initiatives that focused not only on physical well-being, but also on emotional, spiritual, and psychological support.

Her tireless efforts ensured that every patient received personalised care that honoured their dignity, autonomy, and individuality.

Recognising the significance of a multidisciplinary approach, she integrated the expertise of doctors, nurses, social workers, counsellors, spiritual care leads, therapists, and volunteers, ensuring that patients and their families received well-rounded care.

Her dedication also expanded access to hospice care extended beyond Pilgrims Hospice’s walls as she collaborated with other organisations, policymakers, and community leaders to raise awareness about the importance of end-of-life care.

Karen Warden added: “There are countless memories of Ann, showcasing her drive, determination, and wit.

“We take pride in having been part of her vision and celebrating her remarkable achievements. “

“She was an inspirational woman who maintained strong connections with Pilgrims, continuing to be instrumental in steering the charity to achieve great things up until the end of her life.

“As the chair of trustees, representing the entire Pilgrims Hospice family, I pay tribute to a remarkable woman, a visionary leader, a compassionate soul, and a dear friend.

“We extend our deepest condolences to her family and all those who were touched by her legacy."

Mrs Robertson’s family are planning a private funeral service.

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