NatWest to shut Faversham bank branch this summer
15:13, 30 May 2022
updated: 15:44, 30 May 2022
A decision to close a town centre bank has been branded "another nail in the coffin" for the area.
NatWest has sent a letter to customers informing them its Faversham branch will be shutting this summer.
Bosses made the decision to shut the store as more customers shift to mobile and online banking.
It follows the closure of the town's Lloyds bank last year, closely followed by Barclays.
After NatWest shuts, it will leave just the Nationwide building society in town.
The news has been met with fury by many Faversham residents, who have taken to local social media groups to vent their anger.
Customers were told in a letter they can use the post office to access services after the bank shuts on August 25.
One person wrote: "Another nail in the coffin for Faversham. It will affect the trade as people will have to go to Sittingbourne or Canterbury to bank and will shop there.
"Not everyone can do online banking."
Another person said: "It's another loss for the town. If they need to downsize because of rent then perhaps take over a smaller shop area and use that.
"Just Nationwide and Post Office left now. Talk about isolate those not tech-savvy a bit more."
Another local said: "I think what we will get is a lot more older people who are not IT literate being excluded from banking services."
And another wrote: "The town gets bigger and bigger, yet all the amenities disappear."
The nearest NatWest branch is in Canterbury city centre, according to the letter, but the bank also has one in Sittingbourne.
A NatWest spokesman said: “As with many industries, most of our customers are shifting to mobile and online banking, because it’s faster and easier for people to manage their financial lives.
“We understand and recognise that digital solutions aren’t right for everyone or every situation, and that when we close branches we have to make sure that no one is left behind.
“We take our responsibility seriously to support the people who face challenges in moving online, so we are investing to provide them with support and alternatives that work for them.”
Last month, we looked at why high streets in the county have declined - and whether they can be saved.