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Residents fury as Thanet House, in Napier Road, Northfleet, ‘falls apart’ around them

05:00, 09 August 2023

updated: 12:18, 09 August 2023

Frustrated residents feel they are living in a “forgotten block” as their homes crumble around them.

Those living in Thanet House, in Northfleet, have been fighting for seven years for their housing association to fix the multitude of issues including fractured walls and leaking roofs.

Marie Sandhu said: “It has fallen into disrepair. We are paying rent and a weekly service charge to live in houses that are not fit for purpose.

“We have had enough. This is like the forgotten block, we are sick and tired of it.

“There are problems with everything everywhere. My garden wall started to fall down and one of my neighbours said hers fell on her daughter.”

She said many tenants have “crumbling” boundary walls that are ready to fall down at any moment due to loose bricks and “shoddy” foundation work.

Along the exterior walls of the block, in Napier Road, huge cracks are forming in the cement works and other parts are falling apart.

Marie Sandhu has been raising the issues for seven years
Marie Sandhu has been raising the issues for seven years
Huge cracks are appearing in the walls. Picture: Marie Sandhu
Huge cracks are appearing in the walls. Picture: Marie Sandhu

Posters have since been displayed around the block warning people of the dangerous walls – but Marie says nothing has been done since to rectify the issue due to budget problems.

The signs read: “Due to health and safety please do not climb on the walls.”

Marie added: “We have some serious, serious concerns. We have been raising these issues for seven years.

“If it was my own house I would find the money and pay it but it is not. I have no say in the matter. All we hear is it is ‘budget, budget, budget’.

“We are getting fobbed off but we are not stopping, we want something to be done. They are not living up to what we would expect from a landlord.”

There are lose bricks everywhere
There are lose bricks everywhere
Residents fear the walls could go at any minute due to loose bricks throughout the structures. Picture: Marie Sandhu
Residents fear the walls could go at any minute due to loose bricks throughout the structures. Picture: Marie Sandhu

The residents of Thanet House have also faced issues with asbestos, leaking roofs, subsidence and loose parapet tiles on the roof.

The mum-of-two said landlords Gravesend Churches Housing Association (GCHA) told residents urgent works were set to start to remove the latter six weeks ago but contractors only visited last week.

Yet, they were told to stop work immediately after they were seen using unsafe building practices, claimed Marie – who has worked in the construction industry – and have left the tiles as they were.

“If that was to fall down and hit someone they could be killed,” she added. “I am absolutely sick of the lack of communication and complete disregard for the tenants.”

They worry the walls could fall down due to the unsafe structure
They worry the walls could fall down due to the unsafe structure
Works were stopped due to lack of health and safety, according to Marie
Works were stopped due to lack of health and safety, according to Marie

A spokesman for GCHA said: “GCHA takes health and safety very seriously and is committed to providing a safe environment for its residents.

“We are aware of the issues at Thanet House and are actively engaging with the residents and our contractors to ensure timely and fully compliant solutions.

“Over the years we have invested in a number of improvements at Thanet House and will continue to consult with residents to agree the priorities going forward and how we plan to deliver them.”

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