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War veteran Cyril Neame bitten by rat at Haydon Mayer Care Home in Herne Bay

15:00, 05 March 2015

updated: 15:14, 05 March 2015

The family of an 83-year-old war veteran with dementia moved him from a Herne Bay care home after he was bitten by a rat while he slept.

Great-grandfather Cyril Neame suffered a wound to his hand after the rodent sunk its teeth in at the Haydon Mayer Care Home in Albany Drive.

Kent County Council raised concerns about his care after discovering the bite mark when he was taken to hospital to be treated for cellulitis, which was unrelated.

The rat bites suffered by Cyril Neame
The rat bites suffered by Cyril Neame

His wife of 60 years, Mavis, 79, said: “It was such a shock because it’s such an unusual thing to happen. It was very upsetting.

“It didn’t seem real and it’s only afterwards you realise how bad it is.

“He was very worried about going back to the care home because he was worried that if he complained, he wouldn’t get good treatment.”

Cyril Neame was bitten by a rat at a Herne Bay care home
Cyril Neame was bitten by a rat at a Herne Bay care home
Cyril Neame during his National Service in the army
Cyril Neame during his National Service in the army

Daughter-in-law Natasha Ann Neame says the incident left Mr Neame, who fought in the Korean War, suffering with nightmares.

She said: “My mother-in-law had gone to see him and saw the rat bite. The staff told her they had given him a tetanus injection, but they hadn’t called us to tell us.

“At first he was joking about it, but then he started having nightmares about the incident. He said he feared the rats were going to get him when he was in hospital.”

Cyril Neame's daughter-in-law Natasha Ann and wife Mavis
Cyril Neame's daughter-in-law Natasha Ann and wife Mavis
Cyril Neame's bruised hand after he was bitten by a rat
Cyril Neame's bruised hand after he was bitten by a rat

Kent County Council spokesman Jo Toscano confirmed an investigation had been launched after Mr Neame was bitten last October.

She said: “Our investigation found that the staff had acted professionally and appropriately to safeguard residents.

“Mr Neame was later admitted to hospital with a condition unrelated to the rat bite and then decided he no longer wanted to remain at Haydon Mayer.

Mr Neame was bitten by a rat. Stock image.
Mr Neame was bitten by a rat. Stock image.

“Mr Neame’s case manager supported him to move to another nursing home after leaving hospital and we understand he has settled in well.”

Mavis says she does not blame staff, saying: “It’s one of those things, it’s so rare and unfortunate.”

The most recent CQC inspection of the care home found no problems with the quality of care provided.

Former postman Mr Neame is now living in a care home in Canterbury.


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