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Hever Castle B&B wins prestigious VisitEngland ROSE Award
08:30, 18 September 2024
updated: 09:52, 18 September 2024
One of the county’s most upmarket bed and breakfasts has won a prestigious tourism accolade.
Hever Castle B&B - which allows guests to stay overnight on the historic estate - has been awarded the VisitEngland Recogntion of Service Excellence (ROSE) Award.
The castle, in Edenbridge, was the former home of Anne Boleyn - the second wife of Henry VIII and who was ultimately beheaded.
The gong is presented to providers “where staff work together to provide outstanding experiences for their guests”.
Now in their eighth year, winners of the award were selected based on VisitEngland quality scheme assessors’ recommendations and online feedback from both domestic and international visitors.
Andrew Stokes, director of VisitEngland, said: “The ROSE Awards recognise the accommodation providers in England who deliver a fantastic welcome, provide outstanding customer service, and make magical memories for their visitors.
“They create the bedrock on which tourists build their holiday memories, encouraging them to discover more of the area and driving tourism spend across local communities."
Roland Smith, house manager at Hever Castle, said: “Our team works tirelessly to ensure that every guest feels welcome and leaves with cherished memories of their stay. This award is a wonderful acknowledgment of their hard work and commitment to excellence.”
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