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Stanholm Residential Care Home for the Elderly, Edenbridge, shut down after ‘Inadequate’ CQC rating

11:02, 02 June 2024

updated: 11:15, 02 June 2024

A home which looked after people suffering with dementia has been shut down following “serious concerns” over safety.

Stanholm Residential Care Home for the Elderly in Edenbridge, has been rated “Inadequate” by the Care Quality Commission (CQC).

Stanholm Residential Care Home for the Elderly in Mill Hill, Edenbridge. Picture: Google
Stanholm Residential Care Home for the Elderly in Mill Hill, Edenbridge. Picture: Google

An assessment took place between January 31 and February 29, with an inspector visiting on Wednesday, January 31.

Healthcare professionals had raised concerns regarding the management of the home, which was placing people “at risk”.

The results of the damming report were published on May 23. The service has been rated “Inadequate” overall.

It has also been rated “Inadequate” for being safe and well-led, as well as “Requires Improvement” for effective, caring and responsive categories.

The Mill Hill-based business is run by Anexas Care Limited and can look after up to 26 people who suffer from dementia.

It has been shut down after being rated “Inadequate” by the CQC. Picture: Google
It has been shut down after being rated “Inadequate” by the CQC. Picture: Google

On its website, it says: “Becoming a resident at Stanholm does not mean changing the way you live, it is just a change of address, it is your home and part of your identity, to be filled with your personal treasures and memories.

“Our aim is to create an environment in which our residents truly feel at home.

“We deliver high quality, person-centred care in a friendly, family atmosphere. Our fully qualified staff assist residents to make their own choices as to how they live and what they do.”

In the report, it explained that the quality of the facility had deteriorated since its last inspection in April 2022. The CQC had previously rated it “Good” in all categories.

“People living at the service were placed at risk as potential risks to their health and welfare had not been assessed,” it said.

There were “serious concerns” over resident’s safety. Picture: iStock
There were “serious concerns” over resident’s safety. Picture: iStock

“When people were at risk of abuse and discrimination, concerns had not been recognised and reported to the local authority.

“Action had not been taken to reduce the risk of incidents happening again.”

The report goes on to say the management team was poor and many didn’t “understand their responsibilities” to manage residents’ health needs.

A further seven breaches of regulations were identified by the CQC – including safe care, safeguarding, management and recruitment.

Despite this, those living at the home said they “felt safe” and that staff supported them in keeping fit and being as independent as possible.

A previous inspection rated it “Good”, which was advertised outside the care home. Picture: Google
A previous inspection rated it “Good”, which was advertised outside the care home. Picture: Google

They also “enjoyed the food” and were “happy with the cleanliness of their room”.

“While the people we spoke to expressed that they were generally happy with their care, our assessment found care did not meet the expected standards,” the CQC reports.

Since the inspection took place, a spokeswoman from the regulator confirmed it immediately prevented new admissions after “serious concerns” for safety.

She said: “Some residents with higher support needs were also moved to services which were more appropriate for their needs.

“We then took action to remove Anexas Care Limited’s registration for the home, in effect cancelling the service.

“People using services should receive safe, effective and high-quality care that meets their needs.”

“They did not appeal our decision. People who lived at Stanholm were supported by the local authority to move to alternative accommodation.

“People using services should receive safe, effective and high-quality care that meets their needs.

“Where that isn’t happening, we take action to support services to improve, which includes monitoring them closely and can lead to enforcement action if this doesn’t happen.

“Our priority will always be the safety of people using health and social care services.”

Stanholm Residential Care Home for the Elderly was contacted for comment.

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