Bolt found in fish and chips in Leysdown, Sheppey
10:00, 31 March 2016
A fish and chip shop has apologised after a woman found a metal bolt in her takeaway.
Clair Green went to The Galley Fisheries in Leysdown, Sheppey, for a meal last Friday with her partner Pat and 21-year-old daughter Sarah-Leigh.
The family, who were down from London visiting their holiday caravan, paid around £20 for the takeaway of two fish and chips and one chicken and chips.
But after sitting down to tuck-in, teaching assistant Sarah-Leigh says she was horrified to discover a metal screw in her food.
She said: “It’s not something small – it’s a nut. What if it had been a child’s food and they had choked on it?”
Clair, who is a special needs teacher, immediately took the remainder of her daughter’s meal back to the restaurant to complain and ask for a refund.
However, she claims the counter server was indifferent, telling her all the machines on the premises had been recently serviced.
The 43-year-old said: “They kept saying it’s just a nut, but it’s a health and safety issue.
“He gave me £5.50 back for the meal, but we all just threw out the rest of the other food because it just put us right off.
“They should’ve shut the shop, properly investigated and taken all the chips out to check there wasn’t more metal in there.”
The Galley has since offered an apology, saying it immediately investigated and it was a one-off incident caused when a nut came loose from the frying range.
Its supervisor added: “I apologised to the customer three or four times.
“I understand her concerns as I’ve got an 18-month-old child.
“It was an accident and we offered her another meal.
“I’d like her to come back in and have a free meal.”
Latest news
Features
Most popular
- 1
Boy, 16, found safe after going missing nine days ago
- 2
Only shop in village to shut this week as ‘devastated’ couple leave Kent
17 - 3
‘This rat-run bridge isn’t wide enough - someone will be killed soon’
- 4
A-road shut in both directions after water main bursts
- 5
Bomb disposal truck spotted in town centre