Find local news in Kent

Home   Sheerness   News   Article

Bolt found in fish and chips in Leysdown, Sheppey

10:00, 31 March 2016

A fish and chip shop has apologised after a woman found a metal bolt in her takeaway.

Clair Green went to The Galley Fisheries in Leysdown, Sheppey, for a meal last Friday with her partner Pat and 21-year-old daughter Sarah-Leigh.

The family, who were down from London visiting their holiday caravan, paid around £20 for the takeaway of two fish and chips and one chicken and chips.

The bolt allegedly found in fish and chips from the Galley Fish Bar, Leysdown
The bolt allegedly found in fish and chips from the Galley Fish Bar, Leysdown

But after sitting down to tuck-in, teaching assistant Sarah-Leigh says she was horrified to discover a metal screw in her food.

She said: “It’s not something small – it’s a nut. What if it had been a child’s food and they had choked on it?”

Clair, who is a special needs teacher, immediately took the remainder of her daughter’s meal back to the restaurant to complain and ask for a refund.

However, she claims the counter server was indifferent, telling her all the machines on the premises had been recently serviced.

The supervisor of the takeaway said the bolt had come of a machine, and apologised
The supervisor of the takeaway said the bolt had come of a machine, and apologised

The 43-year-old said: “They kept saying it’s just a nut, but it’s a health and safety issue.

“He gave me £5.50 back for the meal, but we all just threw out the rest of the other food because it just put us right off.

“They should’ve shut the shop, properly investigated and taken all the chips out to check there wasn’t more metal in there.”

The Galley has since offered an apology, saying it immediately investigated and it was a one-off incident caused when a nut came loose from the frying range.

Sarah-Leigh (right) with her mum Clair Green
Sarah-Leigh (right) with her mum Clair Green

Its supervisor added: “I apologised to the customer three or four times.

“I understand her concerns as I’ve got an 18-month-old child.

“It was an accident and we offered her another meal.

“I’d like her to come back in and have a free meal.”

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies - Learn More