Residents in Broadstairs and St Peter's left without water for second time in less than 24 hours
14:05, 16 July 2022
updated: 15:01, 16 July 2022
Residents in a town have been left without water for the second time in less than 24 hours.
Southern Water has worked to resolve an issue causing low water pressure and a loss of supply in Broadstairs.
The shortage impacted homes and businesses in CT9, CT10, CT11 and CT12 postcodes, which includes St Peter's.
In a tweet, the water company said: "Teams are working to resolve the issue as quickly as possible.
"We’re sorry for the disruption it’s causing customers. We’ll update further shortly."
This was shared shortly before midday today.
A further update was issued at 2.40pm, and said: "We’re very sorry to all our customers who had low water pressure and loss of supply in the Broadstairs and St Peter's areas for a couple of hours again this morning.
"Most customers affected should now see their water returned, with the remaining few at the end of network zones coming back in shortly.
"We apologise for the disruption this issue has caused our customers - especially during the hot weather.
"If you’re back in supply with low pressure or discolouration, don’t worry, it’s normal."
Residents have hit-out at the company for not providing updates on when it is set to be resolved.
One person tweeted: "An estimated time for the water to be back on would be good especially in this heat!"
Another person said: "Any idea on time? I used all bottled water when it was off last night… now there’s none available in shops to buy."
And another person wrote: "I’m in a bit of a panic. I tried contacting customer services but no joy.
"I’m on your priority service register due to having an ileostomy and high risk of dehydration. Will you be sending out water as I am almost out of bottled?"
Last night, residents in the area were left without water in CT10, CT11 and CT12 postcodes.
A post was shared shortly after 10.30pm by Southern Water informing locals there was low water pressure and a loss of supply.
An update was shared shortly after 11.30pm to say the issue had been resolved.
Isle of Sheppey residents were left without water for days this week after taps ran dry.
Swale council declared a major incident after homes and businesses were left without a supply amid the heatwave.
Meanwhile, the Met Office has warned of travel disruption and that people's lives could be at risk as temperatures are expected to rise further.
The bureau has issued its first red weather warning for extreme heat as parts of the county are predicted to reach nearly 40C - a new UK record - next week.
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