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Child airlifted to hospital after ‘falling from height’ at Caffé Nero in Royal Victoria Place, Tunbridge Wells

14:14, 19 February 2024

updated: 21:11, 19 February 2024

The upstairs seating area of a town centre coffee shop has been sealed off and an investigation is under way after a child is thought to have fallen from a window.

Paramedics were called to the incident at Caffé Nero in Royal Victoria Place, Tunbridge Wells and the child was taken to a London hospital by air ambulance.

Caffè Nero in Royal Victoria Place, Tunbridge Wells. Picture: Google Maps
Caffè Nero in Royal Victoria Place, Tunbridge Wells. Picture: Google Maps

The child was conscious when airlifted to a hospital but their current condition has not been officially confirmed.

A spokesman for South East Coast Ambulance Service (SECAmb) told KentOnline it had been called after “reports of a child falling from height”.

He added: “The child was assessed and treated before being airlifted to hospital in London for further checks.”

Police officers were at the scene for a number of hours after being called at 2.25pm on Friday.

Tunbridge Wells council’s environmental health team has since served a health and safety prohibition notice that has blocked access to the upstairs seating area.

A spokesperson said: “We were very upset to hear about this incident and our thoughts are with the child and their family. We wish the child a full and speedy recovery.

An air ambulance was called after an incident at Caffé Nero in Royal Victoria Place, Tunbridge Wells. Picture: Stock
An air ambulance was called after an incident at Caffé Nero in Royal Victoria Place, Tunbridge Wells. Picture: Stock

“On Friday afternoon after we were notified about the incident, members of the council’s environmental health team visited the premises and served a Health and Safety Prohibition Notice.

“This prohibits access to the upstairs seating area by customers and/or members of the public and remains in place.

“Under the council’s health and safety enforcement responsibilities, we are continuing a full and thorough investigation into the circumstances of the incident.”

A witness, who did not want to be named, said: “There’s two floors on top of Caffé Nero and we have no idea what window it was from. I just heard a lady scream with fear and then a little girl laying in the floor screaming and crying."

A Caffé Nero spokesperson said: “We understand from the police the little girl suffered minor injuries, which we are very pleased to hear.

“We wish her a full and speedy recovery and will help with any investigation.”

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